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  • General FAQ  
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  •   Subscription FAQ

General FAQ

Where is Prep'd Located?

  • We have 2 store locations. One in Broken Arrow & one in Yukon, OK.

  • See Store Locations for more info!

What Are Your Store Hours?

How Long Do Prep'd Meals Keep?

  • Most our meals have a fridge life of 6 days. 

  • Each meal comes with Best By Date printed on the Nutrition Label.

How Many Ounces of Protein Are In Small & Large Portions? 

  • Most Small portions contain 4oz of protein.

  • Most Large portions have 6oz of protein.

Can Meals Be Frozen?

  • Most of our meals can be frozen for up to 30 days.

  • We do not recommend freezing fish entrees, or wraps with veggies.

Who Makes The Food?

  • All our meals are prepared in a commercial kitchen by professional chefs.

  • The whole operation from kitchen to you is regulated by the Health Department.

Do You Offer Dairy Free/Nut Free/ Gluten Free Meals?

  • Although we cannot guarantee a 100% Allergen Free cooking environment, we do have entrees that are free of those items.

  • If you have a food allergy, please feel free reach out to us & we will help identify meals that are free of those ingredients.

  • View & shop Dairy Free Meals

  • View & shop Gluten Free Meals 

What If I Have Food Allergies?

  • We take every precaution we can to avoid cross contamination, but cannot guarantee there won’t be any cross contamination.

  • Many of our popular meals contain dairy, wheat, & other common allergens. Use caution when ordering. 

  • We encourage you to contact us before placing order so we can help ensure your meals are safe for you.

  • Contact Us:





Do You Offer Vegan/Vegetarian options?

  • At this time, we do not offer vegetarian or vegan meals.

How Far Do You Deliver?

  • We deliver up to 25miles from Prep'd Tulsa.

  • *Delivery fees apply & calculated at checkout

  • We offer State Wide Shipping as well.

Prep'd Rewards

What Is Prep'd Rewards?
  • With Prep'd Rewards, you earn Points which can be redeemed on great savings and rewards!

  • Earn points with every Prep'd purchase & Redeem Points for Discounts & Free Products

How Do I Start Earning Points?
  • To Start Earning Points, You'll Need To Set Up a Prep'd Account

  • Earn points with every Prep'd purchase when you are logged into your account

  • Earn On In Store Purchases by mentioning you have a rewards account to our associate

How Do I Redeem Points?
  • Once you've earned enough points, Redeem them for discounts, store credit, or free products both in-store and online!

  • *To Redeem Points Online

    1) Login To Your Account

    2) Click on the Rewards Icon - It looks like a present

    3) Click on Redeem Points Section

    4) Select what reward you would like to redeem.

    5) Save the Discount Code automatically generated.

    6) Apply your unique discount code at checkout on your next Prep'd Purchase.

  • **You can view unused Rewards in the Discount Codes section.

  • Subscription Orders - To Redeem Points

    1) Follow the Steps above to select the Reward you wish to Redeem Points on

    2) Once the discount code is generated, that is all you need to do. 

    *Admin go in weekly and apply discount codes to upcoming subscriptions.

    *Please ensure discount codes are generated by 9:30PM Saturdays & Tuesdays so we can get them applied to upcoming orders.

Prep'd Rewards

How Do I Add Products to My Subscription?
  • Login to your Prep'd Account.

  • Click on My Subscriptions button.

  • Click View Details on the subscription you wish to manage.

  • Select See More Products and choose the product you wish to add. Repeat as necessary.

  • If you still need assistance,  please see video walkthrough below.

How Do I Remove or Swap Products on My Subscription?
  • Login to your Prep'd Account.

  • Click on My Subscription button.

  • Select View Details on the Subscription you wish to manage.
  • Click Edit on the product you wish to Remove or Swap.
  • Make the desired changes.
  • If you still have questions, please see the video walk through below.
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